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Showing 221 - 230 of 235 results for "Member engagement"

New index launched to track super knowledge

ALISON BEVEGE  |  WEDNESDAY, 30 MAR 2011
... Australian Institute of Superannuation Trustees (AIST) was released as part of the launch of a new index to track member engagement. The AIST/Russell Investments Super Engagement Index (SEI) measures member engagement across eight weighted elements ...

Super exec pay on the table

ALISON BEVEGE  |  THURSDAY, 24 MAR 2011
... new fund governance guidelines. A benchmark index developed by the AIST in partnership with Russell to track member engagement over time will also be released. The AIST will be holding a member-only networking function on Stronger Super plus a dinner ...

Twittering social media takes time

ALISON BEVEGE  |  THURSDAY, 24 MAR 2011
... need to set goals to work out what social media channels to use before launching on a campaign. "Is (the goal) member engagement? Education? Investor relations? Customer support?" he asked. Pride warned that a social media campaign can take up to 18 ...

Forget brand and choices, members want performance

ALEX DUNNIN  |  THURSDAY, 11 NOV 2010
... motivates and interests members, and what areas might need more attention, will assist with the development of member engagement strategies. Members will stay with the superannuation fund that delivers value," she added.

Russell readies for intra-fund advice

COMPANY RELEASE  |  WEDNESDAY, 6 OCT 2010
... press statement released this morning, Russell announced it would introduce intra-fund advice to support its member engagement strategy. "Intra-fund advice will allow Russell to reach fund members on a personal level during relevant trigger points and ...

Super segmentation comes of age

ELISE BURGESS  |  THURSDAY, 16 SEP 2010
... and corporate funds by tracking fund positions across ten key marketing metrics including brand awareness and member engagement. It enables super funds to track their position and progress against their peers to drive their competitive marketing strategy. ...

Member engagement still strong: Russell

COMPANY RELEASE  |  WEDNESDAY, 8 SEP 2010
Member engagement with super is at a healthy level across a range of super activities - not just investment choice, a survey of Russell SuperSolution's 56,000 strong membership shows. Justine de Mestre, director of member services for Russell Investments ...

ASFA principles recommend super industry changes

ELISE BURGESS  |  TUESDAY, 7 SEP 2010
... soon be embarking on a 12-month comprehensive campaign to achieve better retirement outcomes, higher levels of member engagement, greater industry efficiency and better governance and regulation. Within this campaign, ASFA makes a range of recommendations ...

Mercer wins Media Super mandate

COMPANY RELEASE  |  MONDAY, 5 JUL 2010
... outsourced solutions for industry funds and excel in our position as a trusted partner who can help them drive deeper member engagement and in turn, loyalty, and ensure the ongoing growth and viability of the fund," Sandy McCarthy, Mercer's outsourcing ...

Towers Watson to fix post-retirement blues

MICHELLE BALTAZAR  |  TUESDAY, 19 JAN 2010
... is very process-driven and we are hoping to adopt that same process for superannuation funds when it comes to member engagement." In other words, Towers Watson could use that member engagement survey to better collect information they could then use ...