Finance firms fail customer satisfaction testTUESDAY, 8 MAY 2007 12:59PMBanks, super funds and fund managers are great at customer service by phone but fail to deliver the same service standards online, according to an IT customer satisfaction survey. |
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Australian Unity to shed 195 roles
Australian Unity is reducing its workforce by 195 positions due to underperformance stemming from delays in government support for its Home Health platform and the integration of several businesses.
Count shutters limited-advice business, slips in size ranking
Count Financial has reportedly wound up its restricted SMSF/limited-advice service, losing some 26 advisers on the Financial Adviser Register, latest data shows.
First Super recruits head of investments from Prime Super
First Super has appointed a new head of investments, replacing Chris Artis, who was in the position for the past three months on an interim basis.
BMO eyes Euroz Hartleys' capital markets business
Euroz Hartleys confirmed it is in discussions with Canada's BMO Financial Group for a potential sale of its capital markets business for $145 million.
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Digital assets and where they stand in 2026
So far in 2026 digital assets have captured the headlines largely for the wrong reasons, but that doesn't tell the full story.
Rethinking default design in a changing market environment
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Featured Profile
David Woodall
CHIEF EXECUTIVE OFFICER, SUPERANNUATION
INSIGNIA FINANCIAL LTD
INSIGNIA FINANCIAL LTD
Facing his greatest test yet in metamorphosing MLC Super, Dave Woodall is adamant the juice will be worth the squeeze. Jamie Williamson writes.
