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Showing 1 - 10 of 13 results for "Shail Singh"

'But for' compensation methodology unfair: FAAA

KARREN VERGARA  |  FRIDAY, 29 NOV 2024
... touched on the topic, lead ombudsman for investments and advice at the Australian Financial Complaints Authority (AFCA) Shail Singh explained the reasoning behind the test. "'But for' the failing of the adviser, where would the consumer have ...

AI no silver bullet for advice process, documentation: Experts

KARREN VERGARA  |  FRIDAY, 29 NOV 2024
... face or via video." Lead ombudsman for investment and advice at the Australian Financial Complaints Authority (AFCA) Shail Singh told delegates that he has not yet come across complaints involving advice documents produced by AI and may not. Ultimately ...

AFSLs can lose licence on CSLR intervention

KARREN VERGARA  |  WEDNESDAY, 7 AUG 2024
... paid 37 claims in total to date, which amounted to about $3.3 million. AFCA lead ombudsman for investments and advice Shail Singh, who also spoke at the event, said about 3000 complaints with AFCA will likely end up at the CSLR. In addition to the 2773 ...

DASS compensation drags AFCA, lead decision published

KARREN VERGARA  |  FRIDAY, 16 FEB 2024
... excessive when compared to alternative investment products," it read. AFCA lead ombudsman for investments and advice Shail Singh said: "While work is well underway, it will take time to get through the large number of Dixon complaints, and we thank people ...

AFCA tightens wholesale investor remit

KARREN VERGARA  |  FRIDAY, 17 NOV 2023
... following feedback from a Treasury independent review that highlights changes to two categories, AFCA lead ombudsman Shail Singh told the Member Forum this morning. Chapter 7 of the Corporations Act looks at whether an investor is retail or non-retail. ...

Advisers lacking PII sidestep AFCA rulings

KARREN VERGARA  |  FRIDAY, 28 JUL 2023
... more worrying is that the instances are prevalent in financial advice, AFCA lead ombudsman for investments and advice Shail Singh told yesterday's PritchittBland end of financial year event. The lack of PII is generally the reason advisers are not ...

AFCA appoints lead ombudsman, investments and advice

CHLOE WALKER  |  TUESDAY, 9 MAY 2023
After acting in the role for 16 months, Shail Singh has officially been appointed as the Australian Financial Complaints Authority's (AFCA's) lead ombudsman, investments and advice. Singh was appointed ombudsman when AFCA opened its doors in 2018, before ...

Advice complaints decelerate: AFCA

KARREN VERGARA  |  WEDNESDAY, 8 MAR 2023
... 483 complaints related to financial advice, down 47% from 2021, AFCA acting lead ombudsman investments and advice Shail Singh told the annual AIA Adviser Summit. Several key issues have emerged from complaints filed in 2022, which may have declined but ...

No surprise advice industry fears ASIC: Panel

CASSANDRA BALDINI  |  FRIDAY, 23 SEP 2022
... Jacobsen, Australian Advice Network chief executive Paul Forbes and AFCA investments and advice acting lead ombudsman Shail Singh. Addressing the audience at AFA Thrive, Anderson said former minister for financial services and superannuation Jane Hume ...

AFCA appoints senior ombudsmen

JAMIE WILLIAMSON  |  TUESDAY, 26 OCT 2021
... appointments are internal promotions, AFCA noted. Anne Maree Howley has been appointed senior ombudsmen, superannuation while Shail Singh has been named senior ombudsmen, investments and advice. The role of senior ombudsmen, life insurance went to Andrew ...
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