Search ResultsShowing 1 - 10 of 10 results for "Ombudsman Scheme"
AFCA membership deadline arrives
JAMIE WILLIAMSON  |  FRIDAY, 21 SEP 2018
... scheme, approving the rules and processed to be applied to all complaints. At the time, almost all Financial Ombudsman Scheme members had transferred their membership to AFCA. However, only 64% of superannuation trustees and retirement savings accounts ...
ASIC marks AFCA milestone
KARREN VERGARA  |  THURSDAY, 13 SEP 2018
... representatives that deal with retail clients must join the AFCA scheme by 21 September 2018. Almost all Financial Ombudsman Scheme members have transferred their membership to AFCA, ASIC said. Only 64% of superannuation trustees and retirement savings ...
Super disputes kept aside in Treasury review
DARREN SNYDER  |  WEDNESDAY, 7 DEC 2016
... all types of financial services and products. Crucially, the report does recommend creating a single industry ombudsman scheme for financial, credit and investment desputes to replace FOS and the CIO. "ASFA strongly agrees with the recommendation that ...
FOS and CIO should merge: report
ALEX BURKE  |  THURSDAY, 1 DEC 2016
... and New Zealand Ombudsman Association (ANZOA) is that competition runs counter to the core principles of an Ombudsman Scheme." The report also found that should a merger occur, the majority of financial counsellors would prefer the new entity to be based ...
ASIC finds life claim rates wildly inconsistent
ALEX BURKE  |  WEDNESDAY, 12 OCT 2016
... consumer." While he did not advocate "legislating for 'fairness'," he did say this idea should be "factored into the ombudsman scheme so they can take these issues into account."
Panel to review financial services complaints system
DARREN SNYDER  |  THURSDAY, 5 MAY 2016
... consumers resolve disputes with financial services providers. Under the review's watch will be the Financial Ombudsman Scheme; the Superannuation Complaints Tribunal; and the Credit and Investments Ombudsman. Assistant Treasurer Kelly O'Dwyer said the ...
New deputy chair for complaints tribunal
MEDIA RELEASE  |  WEDNESDAY, 21 OCT 2009
... the Legal Industry Superannuation Scheme. In addition, Smith was a credit ombudsman under the Victorian Credit Ombudsman Scheme and has served as president of the Law Institute of Victoria. The Tribunal, established by the Superannuation (Resolution ...
Planners comment on EDR scheme
RUTH LIEW  |  TUESDAY, 9 SEP 2008
... consideration of the impact for members," she said. ASIC's consultation follows the creation of the new Financial Ombudsman Scheme, the amalgamation of three dispute resolution bodies, to make it easier for consumers to know where to go if they have ...
ABA reports "pleasing" fall in banking ombudsman cases
... still a need for more promotion of the banks' internal dispute mechanism procedures. He added the independent ombudsman scheme, set up 12 years ago, is providing an efficient service to help customers resolve their disputes. "The Ombudsman is quicker ...
Mortgage industry to establish tribunal to uphold standards
... regularly reviewed," Mr Naylor said. Naylor said the new tribunal would complement the role of the Mortgage Industry Ombudsman Scheme (MIOS) and allow the MIAA to internally deal with complaints about members' conduct - that does not involve compensation. ...
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