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Showing 1 - 10 of 488 results for "Metrics"

Super funds fail customer service test: SCA

KARREN VERGARA  |  TUESDAY, 14 JUL 2026
... centres and found on average, the customer satisfaction score did not clear 49.9%. No super fund scored above 55% across the metrics of ease, success and sentiment. None reached the 80% benchmark considered as the best practice "green zone". Call centre ...

Traditional investing principles unsuitable in decumulation: Research

KARREN VERGARA  |  MONDAY, 13 JUL 2026
... long-term average returns, can become less effective, and in some cases counterproductive, in decumulation. "Some popular metrics that work well in an accumulation context are ill suited to decumulation mode. Standard deviation, for example, treats upside ...

Super the backbone of stressed financial ecosystem: APRA

MATTHEW WAI  |  TUESDAY, 30 JUN 2026
... to private assets for some members to rebalance portfolios, even as liquidity stress peaked and their own internal risk metrics and thresholds indicated high liquidity stress on their portfolios. They also observed an abundance of members switching from ...

FEATURE | Member engagement | On the ball

KARREN VERGARA  |  TUESDAY, 23 JUN 2026
... calculator tools and rarely make voluntary contributions. Insiders, by contrast, are highly engaged across the aforementioned metrics, with voluntary contributions said to be "arguably the most important indicator of engagement." Interestingly, this ...

Trustees lack death benefit claims uplift urgency: ASIC

KARREN VERGARA  |  WEDNESDAY, 10 JUN 2026
... timeframes for processing claims and effectively measure claims-handling performance. While some have objective performance metrics for processing death benefit claims, what was "concerning" for ASIC is that others "failed to introduce basic metrics ...

MPC Markets partners with HeirWealth

VINNY VUCAGO  |  TUESDAY, 26 MAY 2026
... consolidated household and entity structure, while also layering in calculated income entitlements and performance attribution metrics. This allows advisers to track valuations, asset allocations and total returns across portfolios, with returns broken ...

Financial services failing to provide consistent outcomes: AFCA

MATTHEW WAI  |  FRIDAY, 22 MAY 2026
... in practice," AFCA said. AFCA presented what appropriate practices would look like to avoid the issues. Some of those metrics included clearer operational control for consistent implementation of policies across the business, constant monitoring and ...

Feature: Private credit | The fine print

RIDDHIMA TALWANI  |  FRIDAY, 22 MAY 2026
... funds raise money from investors and then loans to businesses are negotiated between the fund and the borrower directly. Metrics Credit Partners managing director Andrew Lockhart contends the current rhetoric is designed to create fear among investors ...

AI can give fundies an edge over the market: Invesco

RIDDHIMA TALWANI  |  TUESDAY, 19 MAY 2026
... data to evaluate a company's earning momentum and sentiment. Rather than waiting quarterly to get information on key metrics like company sales, Invesco is assessing credit card transactions data that happen every day globally. "The ability to not ...

Performance test reforms to curb benchmark hugging: Treasury

KARREN VERGARA  |  FRIDAY, 8 MAY 2026
... products. Further tinkering in 2024 launched a consultation to refine the existing investment metric, consider alternative metrics and multi-metric frameworks to capture different dimensions of performance. The new consultation builds on the outcomes ...
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