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Showing 1 - 10 of 23 results for "Life Code Compliance Committee"

Life insurers urged to act earlier on claims

VINNY VUCAGO  |  MONDAY, 2 NOV 2026
... following an industry review that found repeated gaps in the handling of longer-running claims. The Life Code Compliance Committee (Life CCC) examined total and permanent disability (TPD) and income protection claims across six insurers, identifying ...

Life CCC spots 10.6k breaches in FY26

MATTHEW WAI  |  THURSDAY, 8 OCT 2026
The Life Code Compliance Committee (Life CCC) has published its FY26 annual report, which saw over 10,600 breaches by insurers with close to 30,000 customers affected. Of the 10,697 breaches in FY26, a single insurer accounted for 10,105, who has been ...

CALI outlines Life Code changes

ELIZA BAVIN  |  THURSDAY, 1 OCT 2026
... discounts may affect future costs; and greater accountability, including broadening the powers of the Life Code Compliance Committee "Throughout this process, it is essential customers remain at the centre of all our discussions, particularly those with ...

Life CCC unveils FY27 priorities

MATTHEW WAI  |  MONDAY, 10 AUG 2026
The Life Code Compliance Committee (Life CCC) has laid out its priorities for the current financial year, including providing the necessary support required for the upcoming implementation of the revised Life Code (Code). The focus in FY27 is largely ...

Final report into Life Code makes 85 recommendations

MATTHEW WAI  |  WEDNESDAY, 1 JUL 2026
... health cover in standard form contracts, even if consistent with the DDA. Kell also advised the Life Code Compliance Committee should consider a review in this area prior to the next review. Commenting, Kell said the review is crucial to provide guidance ...

Feature: Group insurance | Cold comfort

MATTHEW WAI  |  WEDNESDAY, 22 OCT 2025
... definition or guideline that sets out what constitutes a 'blanket mental health exclusion', the Life Code Compliance Committee (Life CCC) generally considers a blanket exclusion to be a broad, automatic application to all policyholders regardless ...

Insurers design framework for dealing with mental health claims

MATTHEW WAI  |  MONDAY, 13 OCT 2025
... fastest-growing cause of life insurance claims, particularly impacting younger Australians. The Life Code Compliance Committee (Life CCC) recently admonished many life insurers for continuing to apply blanket mental health exclusions despite being required ...

Explosive rise in claims drives new TPD solution for Acenda

MATTHEW WAI  |  TUESDAY, 30 SEP 2025
... $2.2 billion in the past year, positioning mental health as the leading cause of TPD claims. The Life Code Compliance Committee has also found that many insurers are currently using blanket mental health exclusions, rather than exploring alternative ...

Life insurers keep breaking their own rules: Report

ANDREW MCKEAN  |  TUESDAY, 1 APR 2025
... than 200,000 customers, nearly double the number impacted in the previous year, according to the Life Code Compliance Committee's 2023-24 annual report. Most insurers saw their breach count climb, with five companies responsible for 90% of all reported ...

Life insurers struggle with code compliance

KARREN VERGARA  |  WEDNESDAY, 10 APR 2024
... instances recorded, yet the body overseeing their conduct fears this is likely under-reported. The Life Code Compliance Committee (LCCC) saw another increase in the number of code breaches during 2022-23, rising 9% and amounting to 12,314. Four life ...
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