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Showing 1 - 2 of 2 results for "Creative Virtual"

Not all heroes wear capes

EMMA RAPAPORT  |  MONDAY, 11 DEC 2017
... through their financial services product purchase and answer general inquires. Similarly, 'Roger' by REST (and Creative Virtual) instantly responds to members' super related enquiries online 24/7, and was averaging more than 1500 interactions a day in ...

Roger the new face of REST Super

EMMA RAPAPORT  |  TUESDAY, 31 JAN 2017
... virtual customer service specialist will operate alongside a live chat messaging function, and is delivered on Creative Virtual's platform V-Portal. "Members are increasingly turning to self-service and digital channels for customer service," Creative ...
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