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Showing 771 - 780 of 1486 results for "Channel"

ANZ and ETFS cut ties

ALEX BURKE  |  THURSDAY, 4 MAY 2017
ANZ ETFS is no more as the rapidly-downsizing bank decided to end its joint venture with ETF Securities, creating a separate business in the process. ANZ ETFS has been rebranded ETF Securities Australia, and eight exchange-traded products originally ...

Face-to-face advice rises at UniSuper

EMMA RAPAPORT  |  WEDNESDAY, 3 MAY 2017
... their super fund and for UniSuper, our core goal is that when members are seeking advice we have a service offering and a channel that is right for them," McCartney said. "What we are seeing is that the 'right' channel is more often than not face-to-face." ...

Ellerston and Coombe buy Austock stake

JAMIE WILLIAMSON  |  MONDAY, 1 MAY 2017
Superannuation reform is driving the formation of a strategic relationship between Austock and a specialist investment manager, as well as the appointment of a new director to Austock's board. Ellerston Capital has entered into a subscription agreement ...

Platinum slashes fees ahead of ETMF launch

ALEX BURKE  |  FRIDAY, 28 APR 2017
... changes," Platinum said. Platinum chief executive Kerr Neilson added: "These changes will benefit clients in terms of both channel choice and price options. While benefiting clients, the use of the performance option is likely to reward shareholders ...

Global bank tests customer service 'bot'

KARREN VERGARA  |  THURSDAY, 20 APR 2017
... providing assistance to its customers on Facebook platforms since 2009 and in May 2016, it adopted Messenger as its main channel for addressing customers' common questions and service issues. The majority of customer engagements are now conducted on ...

Fund added to Macquarie Wrap

EMMA RAPAPORT  |  THURSDAY, 13 APR 2017
... at least 10% pa with strong capital protection characteristics, and can be accessed via its retail distribution partner Channel Capital. "The L1 Capital Long Short Fund has delivered outstanding risk-adjusted returns with significantly lower beta and ...

Fintech apps disrupt advice model

KARREN VERGARA  |  WEDNESDAY, 12 APR 2017
Fintechs are deploying the next generation of financial planning applications and disrupting the traditional advice model, a new study has found. In response to advisers' demand for increased process efficiency and compliance automation, the latest ...

Vanguard appoints three distribution heads

ALEX BURKE  |  MONDAY, 10 APR 2017
Vanguard internally appointed three new heads of its distribution team. Matt Willis has become head of institutional, having previously been national sales manager - adviser, regional sales manager - northern, and business development manager. Rebecca ...

Coles sheds life insurance offering

JAMIE WILLIAMSON  |  MONDAY, 10 APR 2017
... direct selling of life insurance leaves superannuation group insurance as the overwhelmingly dominant insurance direct channel in the sector. Analysis by Rainmaker revealed the Coles insurance offer, while being cheaper that some retail personal offers ...

Banking scrutiny to escalate: ABA

KARREN VERGARA  |  THURSDAY, 6 APR 2017
... appointment of dedicated customer advocates who report to banks' executive leadership teams, and offer an alternative channel for customers unsatisfied with a bank's response to an issue; 17 banks have this in place. The other is the new whistleblower ...