Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 11 - 20 of 246 results for "Mental Health"

Income support system cannot handle claims surge: CALI

VINNY VUCAGO  |  WEDNESDAY, 6 MAY 2026
... is facing significant strain, with a sharp rise in people unable to work due to illness or injury, particularly mental health conditions. New research commissioned by the Council of Australian Life Insurers (CALI) and prepared by SuperFriend demonstrates ...

Cbus members to see 46% increase in insurance fees

ELIZA BAVIN  |  MONDAY, 4 MAY 2026
... in the past two years there has been a 50% rise in claims, driven mainly by growth in musculoskeletal, injury and mental health claims. A Cbus spokesperson told Financial Standard the super fund understands that members are facing significant cost pressures. ...

NEOS, TAL honoured at Life Insurance Awards

STAFF WRITER  |  FRIDAY, 1 MAY 2026
... Product, recognised for its TPD Support Option. The TPD Support Option was developed to support customers with complex mental health, chronic fatigue and functional conditions while maintaining long-term product sustainability. Customers can receive ...

TPD and disability claims behind 88% of life insurance disputes

RIDDHIMA TALWANI  |  THURSDAY, 30 APR 2026
... disputing 934 of the claims. A study released in July last year by the Council of Australian Life Insurers (CALI) found mental health was the leading cause of TPD claims, making up almost one in three claims paid. The $2.2 billion paid in 2024 in retail ...

Strengthen Life Code for mental health crisis, claims handling: Review

KARREN VERGARA  |  MONDAY, 13 APR 2026
The Life Insurance Code of Practice should be strengthened to reflect the growing mental health crisis, better support vulnerable customers and improve the claims-handling process. These are the key themes that emerged in the newly published Life Insurance ...

CSC to increase TPD premiums for PSSap members by 43.5%

JAMIE WILLIAMSON  |  THURSDAY, 2 APR 2026
... spokesperson said the superannuation sector as a whole is seeing an increase in TPD claims, driven by a rise in mental health conditions. "In response to this, working with our insurer, AIA, CSC has implemented a mix of premium changes which includes ...

TAL to create Pathways for simpler mental health claims

MATTHEW WAI  |  TUESDAY, 3 MAR 2026
... Centre (DHCRC), University of Sydney, and Workcom to improve the experience of making an income protection claims for mental health reasons. The new platform will be developed with customers and frontline teams, incorporating research-informed frameworks ...

TAL enhances TPD offering, support for self-employed customers

MATTHEW WAI  |  TUESDAY, 16 DEC 2025
... updated the Accelerated Protection offering with the launch of the TPD Support Option, specifically for certain mental health, chronic fatigue and functional conditions where recovery outcomes can vary significantly. Customers will also receive 20% of ...

1659 First Guardian, Shield complaints reach AFCA

KARREN VERGARA  |  MONDAY, 8 DEC 2025
... observed the fragile state of the people coming to the CSLR, who typically experience sleepless nights and had their mental health significantly impacted. "The circumstances that seem to be repeated [among complainants] is they take advice to take their ...

Why risk advice is on the verge of collapse: Experts

MATTHEW WAI  |  WEDNESDAY, 19 NOV 2025
... society, and are continuing to change in terms of demographics, the age, how society handles things like disability and mental health and everything we're grappling with. "As they continue to change, we need to continue to review regulations to make ...