Advisers grapple with client retentionBY KARREN VERGARA | WEDNESDAY, 18 JUL 2018 12:22PMFinancial advisers are losing clients and the ongoing financial services Royal Commission isn't helping. The good news is professional standards reform is helping restore the reputation of the industry, Investment Trends research reveals. Related News |
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Jacqueline Fernley
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Jacqueline Fernley is a self-confessed nerd, a market animal and as of this year, her own boss. Riddhima Talwani writes.







I think it is a bit of a stretch to say that 'The good news is professional standards reform is helping restore the reputation of the industry' because the majority of Planners expect a positive outcome from education reforms.
You would be very naive to think that come 1/1/2024, the public is suddenly going to take a different view on the industry. At least not without significant advertising spend (funded by us) and ideally, a change in title. If we are still 'Financial Planners' after that date, irrespective of education etc, then how is that going to changes perception of Planners pre 2024?