Beware engaged baby boomers, super funds toldBY JAMES FERNYHOUGH | WEDNESDAY, 21 MAY 2014 12:00PMIncreased member engagement could lead to a spike in complaints, according to the Superannuation Complaints Tribunal (SCT) chairperson Jocelyn Furlan. Related News |
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Jacqueline Fernley
CHIEF EXECUTIVE OFFICER
ARC POINT OCIO PTY LTD
ARC POINT OCIO PTY LTD
Jacqueline Fernley is a self-confessed nerd, a market animal and as of this year, her own boss. Riddhima Talwani writes.







The service from any super fund of any scale is appalling. Advisers spend un-billable time trying to get info. Funnily enough, those that say they have low fees ( and ipso facto, don't pay commissions-no connection) are the worst in terms of service.
They deserve everything they get from the boomers and more
It's time the ISA funds woke up - the dollars leaving the building are going to SMSFs because your member is not happy. He sees all those TV ads and wonders why?
The games up boys - you will need to raise your fees to cope with the service demanded by my fellow baby boomers. And you are rapidly losing your other so called advantage - cheap group life rates
Welcome to the real un-protected world.