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Showing 1 - 10 of 77 results for %22Super Complaints Tribunal%22

ASIC strips institutional broker's AFSL

ANDREW MCKEAN  |  THURSDAY, 16 NOV 2023
... effective November 8. As part of the AFSL suspension, JB Markets must continue its membership with the Australian Financial Complaints Authority (AFCA) and uphold its client compensation commitments, including professional indemnity insurance coverage. ...

ASFA names acting chief, chair

KARREN VERGARA  |  WEDNESDAY, 4 OCT 2023
... chief of the association, assuming Martin Fahy's role that he recently vacated. Turner was the chief of AvSuper and MTAA Super. Following the merger of MTAA Super and Tasplan, she was the inaugural chief of Spirit Super, a role she left in March ...

Treasury consults on giving AFCA more super powers

JAMIE WILLIAMSON  |  TUESDAY, 23 MAY 2023
... broadly mirroring those of the Superannuation Complaints Tribunal that came before it. This is largely because some super complaints involve third parties and so complaints cannot be resolved by relying solely on contractual obligations. In October 2022 ...

ASIC bans mortgage broker for eight years

KARREN VERGARA  |  MONDAY, 27 FEB 2023
... self-managed superannuation funds. ASIC also found that Childs failed to follow through with an Australian Financial Complaints Authority determination following a complaint from a Think Money client. Childs played a "significant role in the disposal ...

AAT upholds AFSL cancellation

CHLOE WALKER  |  THURSDAY, 12 JAN 2023
... undetected, or ignored, over a long period partly because of serious shortcomings in the compliance arrangements and complaints handling process" and that this "bad behaviour went on under the noses of senior managers who manifestly failed to supervise ...

Advisers receive guidance on rights under FSCP

JAMIE WILLIAMSON  |  THURSDAY, 4 AUG 2022
... Advice, contraventions of financial services law, and refusal or failure to give effect to an Australian Financial Complaints Authority determination at least twice. However, the regulator also explained that it may choose to convene a panel after determining ...

AFCA must improve transparency: Hume

KARREN VERGARA  |  THURSDAY, 25 NOV 2021
A review of the Australian Financial Complaints Authority found that it needs to be more transparent when dealing with complainants and providing the reasoning behind its decisions. Senator Jane Hume's final report made 14 recommendations, all of which ...

ASIC bans adviser, cancels AFSL

ANNABELLE DICKSON  |  THURSDAY, 22 JUL 2021
... determination by AFCA. The AFSL was cancelled after Trade Wind FS failed to co-operate with the Australian Financial Complaints Authority (AFCA) and pay two AFCA determinations on time. In addition, Trade Wind FS did not lodge its 2019 and 2020 audited ...

AFCA welcomes new chair

KARREN VERGARA  |  MONDAY, 17 MAY 2021
An Order of Australia recipient has been named the new chair of the Australian Financial Complaints Authority, replacing Helen Coonan. John Pollaers is the new independent chair of AFCA, replacing Coonan, whose tenure comes to an end this month. Coonan ...

End of Super Complaints Tribunal nears

ELIZABETH MCARTHUR  |  MONDAY, 21 SEP 2020
... that are before the Federal Court on appeal from the SCT that are not finalised too. AFCA has been receiving super complaints since 1 November 2018, but the SCT remained operational to wind up matters that had already been filed with it before that date. ...
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