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Search ResultsShowing 1 - 6 of 6 results for "Rachel Slade"
Debt vulture crackdown welcome
ELIZABETH MCARTHUR  |  WEDNESDAY, 29 JUL 2020
... we no longer deal with unlicensed, fee-charging debt management providers," NAB group executive, personal banking Rachel Slade. The bank wants to direct customers to its own services to assist with financial distress without charging fees.
Pay cuts, dividend slashed as NAB raises capital
JAMIE WILLIAMSON  |  MONDAY, 27 APR 2020
... institutional, Bank of New Zealand and UBank. The move sees the customer experience division cease to exist, with former lead Rachel Slade transitioning to group executive, personal banking. Meanwhile, Nathan Goonan has been appointed group executive ...
NAB builds banking team, cuts fees
ELIZA BAVIN  |  TUESDAY, 1 OCT 2019
... fees and extra fees applied on top of the conversion rate for foreign currency issuing. NAB chief customer officer Rachel Slade said the move was part of the bank's commitment to reduce complexity and reduce complaints. "NAB has built-up far too much ...
NAB combines teams, appoints executive
JAMIE WILLIAMSON  |  THURSDAY, 4 OCT 2018
... marketing and customer experience to lead a single customer experience strategy for the bank. NAB chief customer officer Rachel Slade said amalgamating the two divisions will strengthen the customer experience capability further to deliver on common ...
Hagger to depart NAB
JAMIE WILLIAMSON  |  MONDAY, 17 SEP 2018
... Encompassing customer experience, marketing, digital products, NAB Labs and NAB Ventures, the division will be led by Rachel Slade who has been appointed chief customer experience officer. Slade currently serves as executive general manager, deposits ...
NAB operations lead resigns
JAMIE WILLIAMSON  |  TUESDAY, 28 AUG 2018
... company. To enable a smooth transition, NAB has appointed executive general manager, deposits and transaction services Rachel Slade as acting group executive, customer products and services. Since joining NAB in 2010, Cahill has held a number of roles ...
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