TAL has shuffled its executive lineup, creating new roles as part of a wider realignment of the business that sees responsibility for its life insurance business split in two.
The life insurer has redesigned its structure, splitting its life insurance business into two separate arms - individual life and group life - and pairing investments with its new group life division.
Former chief distribution officer Tim Thorne will oversee the firm's end-to-end customer and adviser propositions as chief commercial officer of the individual life arm, while former chief commercial officer Andrew Howard will take responsibility for group life and investments.
The insurer appointed Darren Wickham as executive general manager group life, while Gavin Teichner has been appointed executive general manager individual life.
Wickham was most recently general manager, group life product and pricing, investments and retirement incomes, while Teichner has served as chief operating officer of TAL Direct.
TAL also appointed former general manager group insurance Jenny Oliver to the newly created chief claims officer role, and said its commitment to customers, "particularly around claims" was critical to its ability to deliver in both business arms.
TAL chief executive Brett Clark said it was important for the firm's business structure to reflect the importance of the markets it operates in.
"Executive leadership roles with an end-to-end focus on customer and partner outcomes in those respective channels, will enable us to realise greater agility in a rapidly changing landscape and allow for more effective and efficient management of our relationships with our customers and partners," Clark said.
"I am confident that this structure, which is aligned to our overarching business strategy, will set us up well for ongoing success as we continue striving to deliver for our customers, partners, our people and the business as a whole."