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Showing 1 - 5 of 5 results for "Shane Baker"

Life insurers prioritise customer service over tech

KARREN VERGARA  |  TUESDAY, 7 MAY 2019
... regulatory requirements. This is one reason investment in technology should be prioritised," it said. TAS chief executive Shane Baker said the shift from customer service to customer experience means consumers can now do business on their own terms more ...

Hiring outlook subdued: Poll

KARREN VERGARA  |  MONDAY, 4 FEB 2019
... increased by 122% in the last five years, while 208 recorded a dramatic 48% increase, SEEK found. TAS chief executive Shane Baker said the results are no surprise given the events of the last 18 months in which the Royal Commission dominated headlines ...

Cyber-security fears strike industry: Research

KARREN VERGARA  |  THURSDAY, 2 NOV 2017
... called on the regulators to work collaboratively with them in combatting cyber-security issues. TAS chief executive Shane Baker said the rise of cyber-crime has created a climate of unease among today's leaders. "Going forward, leaders want to ensure ...

Insurers require urgent start-up collaborations

KARREN VERGARA  |  MONDAY, 14 AUG 2017
... the regulatory and legacy system roadblocks, according to financial services technology company TAS chief executive Shane Baker. One concern insurers are trying to address - highlighted in TAS's recent state of the insurance industry report - is the ...

Technology and mergers threaten insurers

KARREN VERGARA  |  WEDNESDAY, 2 AUG 2017
... but at the same time, regulation poses as a massive barrier to entry for serious new players. TAS chief executive Shane Baker said Australia's insurance industry is at a tipping point and up until now, insurers felt regulation would protect them from ...
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