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Showing 1 - 10 of 73 results for "Helen Coonan"

AFCA names two lead ombudsmen

ANNABELLE DICKSON  |  MONDAY, 31 MAY 2021
... (superannuation). The appointments come after AFCA named John Pollaers as its new independent chair, taking over from Helen Coonan.

AFCA welcomes new chair

KARREN VERGARA  |  MONDAY, 17 MAY 2021
... Order of Australia recipient has been named the new chair of the Australian Financial Complaints Authority, replacing Helen Coonan. John Pollaers is the new independent chair of AFCA, replacing Coonan, whose tenure comes to an end this month. Coonan ...

AFCA chair under fire

ELIZABETH MCARTHUR  |  THURSDAY, 18 FEB 2021
The woes of Crown Resorts seem far from over, and now scrutiny has turned to executive chair Helen Coonan - with some suggesting she should resign from AFCA before her term as chair ends in May. Today Crown announced that Coonan will be paid an extra ...

Up close and personal: Women in financial services

JAMIE WILLIAMSON  |  FRIDAY, 8 MAR 2019
... more of these apprenticeships and bring young people to undertake great training programs," she says. Keep reading. Helen Coonan, chair, Australian Financial Complaints Authority If for some reason Helen Coonan was to type out a resume and list the many ...

AFCA receives 500 super complaints in first month

HARRISON WORLEY  |  THURSDAY, 6 DEC 2018
... general insurers (1159) and credit providers (1040). Recently profiled in Financial Standard, the authority's chair Helen Coonan said her goal with AFCA was to establish a "real game changer" in financial services. "One that provides not only a one-stop ...

AFCA creates small businesses ombudsman role

KARREN VERGARA  |  FRIDAY, 16 NOV 2018
... from small businesses with less than 100 employees and a credit facility of up to $5 million. AFCA independent chair Helen Coonan said small businesses will also benefit from an increased compensation cap from $323,500 to $1 million, while primary producers' ...

One-stop complaints shop opens

DARREN SNYDER  |  THURSDAY, 1 NOV 2018
... in the wake of the Royal Commission into the sector's misconduct. Australian Financial Complaints Authority chair Helen Coonan said the one-stop-shop for consumers and small businesses "will play an important role in restoring trust in Australia's financial ...

SMSFs: Who, what, where, when and how

JAMIE WILLIAMSON  |  MONDAY, 15 OCT 2018
... maintain control of their client relationships. "We'll probably take 55,000 disputes in the first year but [AFCA chair] Helen Coonan wants to put us out of business. I'd be pretty confident that advisers share that objective," she said.

ASIC marks AFCA milestone

KARREN VERGARA  |  THURSDAY, 13 SEP 2018
... feedback. Further material changes to the AFCA scheme will also need to be approved by ASIC, he said. AFCA chair Helen Coonan welcomed ASIC's approval. "AFCA will provide consumers and small business with access to fair, free and independent complaint ...

AFCA appoints chief executive

KANIKA SOOD  |  FRIDAY, 15 JUN 2018
... the peak regulatory body for 55,000 Australian charities. Australian Financial Complaints Authority (AFCA) chair Helen Coonan said: "David has worked effectively with stakeholders across the spectrum from government, regulators, senior management in ...
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