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Showing 1 - 6 of 6 results for "Financial Services Ombudsman"

Harder for insurers to dodge claims

KANIKA SOOD  |  MONDAY, 4 FEB 2019
... medical definitions in denying a customer's heart attack claim and did not co-operate with the Financial Services Ombudsman to whom the customer made a complaint. It also denied 88% of the claims made on accidental death policies over the previous ...

Australia Day honours recognise industry stalwarts

JAMIE WILLIAMSON  |  TUESDAY, 29 JAN 2019
... was a commissioner and later deputy chair at ASIC, and is also a former chair of the Banking and Financial Services Ombudsman. Segal is a former NAB director and served on the board of the ASX from 2003 to 2015. She is currently chair of the Australia-Israel ...

TAL hired private investigator to follow claimant: Royal Commission

KANIKA SOOD  |  THURSDAY, 13 SEP 2018
... the internal dispute resolution team gave the same verdict. She then hired a lawyer and went to the Financial Services Ombudsman, armed with more information including letters from her GP and psychiatrists who reinforced she had no ongoing conditions ...

New ombudsman service welcomed

MICHAEL HOBBS  |  THURSDAY, 10 JUL 2008
... banking, insurance and investments. The service is the result of a merger between the Banking and Financial Services Ombudsman (BFSO), the Financial Industry Complaints Service (FICS) and the Insurance Ombudsman Service (IOS). The service is free to ...

Product complexity blamed for systemic errors

WWW.THESHEET.COM  |  TUESDAY, 10 OCT 2006
... banking are a major cause of systemic problems in the banking system, according to the Banking and Financial Services Ombudsman (BFSO). The BFSO issued a report last week analysing its investigations into 70 systemic issues over the past four years. ...

ABA reports "pleasing" fall in banking ombudsman cases

... dealt with by the Banking Ombudsman, compared to last year. The fall was reported in the Banking and Financial Services Ombudsman (BFSO) Annual Report 2002-2003, released yesterday in Melbourne. "This fall is particularly pleasing because the improvement ...
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