Search ResultsShowing 1 - 10 of 80 results for "Financial Ombudsman Service"
AFCA delivers $83 million win
ELIZABETH MCARTHUR  |  MONDAY, 15 JUL 2019
... and therefore may be in breach of their licence applications. Those previous schemes were the Financial Ombudsman Service, Credit and Investments Ombudsman and Superannuation Complaints Tribunal. ASIC intervened with these potentially ...
ASIC approves AFCA rules change
ELIZABETH MCARTHUR  |  TUESDAY, 18 JUN 2019
... current AFCA scheme. "However, there will also be many matters that were never lodged with the Financial Ombudsman Service, the Credit and Investments Ombudsman or the Superannuation Complaints Tribunal that may now be brought to us," Locke ...
New AFCA remit not enough: Law firm
KANIKA SOOD  |  MONDAY, 17 JUN 2019
... financial complaints authority started operating in November last year, taking over the external dispute resolution previously handled by the Financial Ombudsman Service, the Credit and Investments Ombudsman and Superannuation Complaints Tribunal.
FASEA welcomes new directors
HARRISON WORLEY  |  MONDAY, 8 APR 2019
... and was appointed to the board after spending four years as a director of its predecessor, the Financial Ombudsman Service (FOS). Previously, Freeman spent more than a year as a director of the Australian Competition and Consumer Commission and ...
Budget: RC response to cost over $600m
HARRISON WORLEY  |  TUESDAY, 2 APR 2019
... who remain unpaid over dispute resolution determinations made by legacy mechanisms such as the Financial Ombudsman Service. The Financial Services Reform Implementation Taskforce set up within Treasury to carry out the Government's responses and ...
FPA disciplines two members
HARRISON WORLEY  |  MONDAY, 4 MAR 2019
... in November 2017. The CRC found Bainbridge fabricated documents issued from her practice to the Financial Ombudsman Service in response to the client complaint. Despite not actually fabricating the documents, Bainbridge accepted responsibility ...
TAL and Zurich lead inflows, CommInsure lags: Strategic Insights
KARREN VERGARA  |  WEDNESDAY, 9 JAN 2019
... CommInsure said in the Royal Commission round examining life insurance that it misled the Financial Ombudsman Service that was helping resolve a claimant's dispute by deliberately withholding medical information and delaying the ...
AFCA creates small businesses ombudsman role
KARREN VERGARA  |  FRIDAY, 16 NOV 2018
... be when their financial disputes are not fairly resolved. On 1 November 2018 , AFCA replaced the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal as the one-stop-shop for financial ...
One-stop complaints shop opens
DARREN SNYDER  |  THURSDAY, 1 NOV 2018
... have significantly higher monetary limits and compensation caps than were available under the Financial Ombudsman Service (FOS) and Credit and Investments Ombudsman (CIO)." It will be able to hear consumer complaints where the value of the ...
ANZ chief says remediation is "distracting"
KARREN VERGARA  |  FRIDAY, 12 OCT 2018
... made submissions to the Royal Commission to have their cases heard? Elliot said the purpose of Financial Ombudsman Service is to hear such cases. The panel said given it is being replaced by AFCA, it shows that customers still aren't being ...
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