Search ResultsShowing 1 - 10 of 35 results for "Australian Financial Complaints Authority"
Up close and personal: Women in financial services
JAMIE WILLIAMSON  |  FRIDAY, 8 MAR 2019
... undertake great training programs," she says. Keep reading . Helen Coonan, chair, Australian Financial Complaints Authority If for some reason Helen Coonan was to type out a resume and list the many roles she has held over the years and their ...
Labor responds to Royal Commission final report
JAMIE WILLIAMSON  |  MONDAY, 25 FEB 2019
... Commissioner Hayne. Outlining additional measures, Labor will look to improve the Australian Financial Complaints Authority (AFCA). Caps on possible compensation will be significantly increased, including the quadrupling of compensation for ...
AFCA hears legacy complaints
KANIKA SOOD  |  THURSDAY, 21 FEB 2019
The Australian Financial Complaints Authority will start taking legacy complaints starting July 1 for a limited amount of time. The Federal Government recently extended AFCA's remit after the Financial Services Royal Commission. This means the ...
AFCA appoints new ombudsman
DARREN SNYDER  |  THURSDAY, 7 FEB 2019
The Australian Financial Complaints Authority will soon welcome its newest ombudsman, an appointment that will be dedicated to resolving disputes for small businesses including financial services firms. Joining AFCA from February 12 is Geoff ...
Complainants most satisfied with life insurers
KARREN VERGARA  |  TUESDAY, 11 DEC 2018
... (EDR) scheme to deal with complaints that they are not able to resolve internally. The Australian Financial Complaints Authority (AFCA) was legislated for these purposes. Since launching on November 1 , it has received more than 6000 complaints.
AFCA receives 500 super complaints in first month
HARRISON WORLEY  |  THURSDAY, 6 DEC 2018
Australia's superannuation industry copped more than 500 complaints to the Australian Financial Complaints Authority in the body's first month of operation. AFCA busily began its life last month, with more than 6000 complaints lodged in its first ...
AFCA creates small businesses ombudsman role
KARREN VERGARA  |  FRIDAY, 16 NOV 2018
The newly established Australian Financial Complaints Authority (AFCA) will appoint an ombudsman dedicated to helping small businesses resolve disputes with their financial service providers. AFCA will consider complaints from small businesses with ...
One-stop complaints shop opens
DARREN SNYDER  |  THURSDAY, 1 NOV 2018
... an important role in the wake of the Royal Commission into the sector's misconduct. Australian Financial Complaints Authority chair Helen Coonan said the one-stop-shop for consumers and small businesses "will play an important role in restoring ...
An insight into AFCA workload
DARREN SNYDER  |  TUESDAY, 30 OCT 2018
... Complaints Tribunal give a small insight into the workload that will face the Australian Financial Complaints Authority come Thursday. Closing to new complaints tomorrow, the Superannuation Complaints Tribunal (SCT) said it had 2045 open ...
ASIC and Austplan agree to mutual breakup
DARREN SNYDER  |  FRIDAY, 26 OCT 2018
... policy until the AFSL cancellation takes effect; and maintain its membership of Australian Financial Complaints Authority (AFCA) until all consumer complaints have been resolved. It will also have to retain all materials relating to personal ...
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