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Showing 41 - 50 of 89 results for "Financial Ombudsman Service"

Ombudsman takes on ANZ fairness role

JAMIE WILLIAMSON  |  THURSDAY, 15 DEC 2016
... customers in Australia. Neave is currently a Commonwealth Ombudsman and a former chief ombudsman of the Financial Ombudsman Service. He also previously served as the Australian Banking Industry Ombudsman, chairperson of the Legal Services Board of Victoria ...

Super disputes kept aside in Treasury review

DARREN SNYDER  |  WEDNESDAY, 7 DEC 2016
... appropriate to replace the three existing schemes - the Superannuation Complaints Tribunal (SCT), Financial Ombudsman Service (FOS) and Credit and Investments Ombudsman (CIO) - with a single scheme covering all types of financial services and products. ...

FOS and CIO should merge: report

ALEX BURKE  |  THURSDAY, 1 DEC 2016
The Financial Ombudsman Service and the Credit and Investments Ombudsman would be better off as a single entity, according to a new Financial Counselling Australia report. The report, based on a survey of FCA members, found that 75% of financial counsellors ...

Bank inquiry recommends breaking big four oligopoly

ALEX BURKE  |  FRIDAY, 25 NOV 2016
... licence." Other recommendations focused on compliance and remediation, the biggest of which was saying the Financial Ombudsman Service, the Credit and Investments Ombudsman and the Superannuation Complaints Tribunal should be either scrapped or amalgamated ...

CommInsure continues to be investigated

DARREN SNYDER  |  WEDNESDAY, 12 OCT 2016
... advice, engaged extensively with CommInsure and CommInsure's independent reviewers, and liaised with the Financial Ombudsman Service and the Superannuation Complaints Tribunal in relation to CommInsure matters. The update of sorts comes as ASIC releases ...

Inappropriate advice drives disputes

KERRIE SYDEE  |  TUESDAY, 6 SEP 2016
The Financial Ombudsman Service (FOS) received 34,095 disputes in 2015-16, a 7% increase on the previous year, according to the FOS 2015-16 annual review. Of the 20,298 disputes accepted 1,141 were investments and advice disputes (5%) and 1,095 were ...

Storm Financial investor slams court decision

ALEX BURKE  |  MONDAY, 29 AUG 2016
... added that ASIC alone could never stop "criminally-inclined pushing of the boundaries," and that the Financial Ombudsman Service was fundamentally biased in the banks' favour: "It's funded by the banks. I was negotiating with Westpac on behalf of other ...

Terms of reference released for complaints system review

KERRIE SYDEE  |  MONDAY, 8 AUG 2016
... consisting of Professor Ian Ramsay (chair), Julie Abramson and Alan Kirkland and will examine the Financial Ombudsman Service (FOS), the Superannuation Complaints Tribunal, and the Credit and Investments Ombudsman to ensure that they're working effectively ...

NAB appoints independent customer advocate

KERRIE SYDEE  |  TUESDAY, 12 JUL 2016
... process. Wolthuizen has more than 15 years' experience in Australia and overseas, joining NAB from the Financial Ombudsman Service (UK) where she held roles such as head of market affairs and ombudsman. From 2001 to 2005 she was a member of a number ...

CommInsure appoints independent review expert

ALEX BURKE  |  TUESDAY, 24 MAY 2016
... insurance claim" be denied. Australian Medical Association NSW medical secretary Dr Robyn Napier will join Financial Ombudsman Service Investments, Life Insurance and Superannuation panel member Justin Malbon, former Bupa Australia head of clinical advisory ...