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Managed Accounts Survey 2021

Complete the survey and you could win one of three $100 JB Hi Fi gift cards

Identifying major trends in Managed Accounts and their impact on your financial advisory business

The survey takes about 10 minutes to complete and, in appreciation, we will email you the survey's key findings, which will be released at our 2021 Best Practice Forum on Managed Accounts in Sydney on 25 November 2021.

The survey will close on Friday 15 October 2021.

Your individual responses will remain anonymous and the findings will only be reported in aggregate form.

Start Questionnaire
 
1.  How do you define your professional role?  Financial adviser
   Accountant
   Broker
   SMSF specialist
   Other
 
 
2. Do you provide Managed Account services to your clients?  Yes
 No
 
 
For intermediaries who do NOT use Managed Accounts
   
3. Why do you NOT use Managed Accounts?

Please choose one or more of the following choices:

 Difficult to administer
 No investment control
 Lack of regulatory oversight
 No investment control
 Lack of in-house resources
 Not on approved products list (APL)
 My AFSL has imposed restrictions
 Other, Please specify
   
 
For intermediaries who ARE using, or can offer, Managed Accounts
   
4.  Which of the following investments do you actively provide advice on?

Please choose one or more of the following choices:

 Term deposits and cash
 Managed funds
 Margin loans
 Exchange Traded Funds (ETFs)
 Annuities
 Hybrid investments
 CFDs
 Model portfolios
 Direct investments
 Other, Please specify
 
 
5.  By what proportion do you believe providing a Managed Accounts offering adds to the commercial valuation of your Practice?  Less than 20%
 20-50%
 More than 50%
 Not sure
 
 
6.  What impact do you expect the use of Managed Accounts by your clients to have on their future use of traditional platforms and regular Managed Funds?
  None Some Significant Can't say
Platforms
Managed Funds
 
 
7.  How do you administer Managed Accounts within your Practice?  In-house
 Outsource to a service provider, please specify:
 A combination of the above
 
 
8.  Which of the following Managed Account services do you offer clients?

Please choose one or more of the following choices:

 Model portfolios (no-action letters)
 Separately managed accounts (SMAs)
 Individually managed accounts (IMAs)
 Unified managed accounts (UMAs)
 Managed discretionary accounts (MDAs)
 
 
9.  If you provide model portfolios to your clients are these:  Off the shelf, pre-made models
 Bespoke or tailored models
 
 
10.  If you selected "bespoke" to question 10, how are these models designed?  Through a consultant
   Through your AFS Licensee
   Through your practice
   Other, please specify:
 
 
11. Does your practice or AFS Licensee have an investment committee to help guide how model portfolios are selected, designed or monitored?   Yes
  No
 
 
12. What is your estimated overall average FUA per client?  Less than $250,000
 $250,000 to $500,000
 $500,000 to $2 million
 More than $2 million
 
 
13.  What proportion of your client business, by number of clients and share of their FUA, do you estimate is placed through Managed Accounts?
  0-10% 10-25% 26-50% 51-75% 76-100%
By clients
By client FUA
 
 
14.  What proportion of your clients have a self-managed super fund (SMSF)?  10% or less
 More than 10% up to 25%
 More than 25% up to 50%
 More than 50% up to 75%
 More than 75% up to 100%
 
 
15.  What do you think are the key benefits of using Managed Accounts?

Please rank in order from 1 to 9.

 Better overall outcome for the client
 Improve Practice efficiency
 Better portfolio performance
 Lower admin fees for the client
 Lower admin costs for the Practice
 Improved transparency
 Improved risk management
 Better taxation management
 A source of Practice revenue
 
 
16.  What criteria did you use when selecting your preferred Managed Account providers?

Please rank in order from 1 to 9.

 Platform alignment and connectivity
 Levels of service and features
 Ability to include a broad range of investments
 Technological functionality
 Ability to tailor investments
 Researcher rating
 On your advice group's APL
 Fees
 Other, please specify
 
 
17.  Regarding the number and type of choices available on Managed Accounts, do you believe:
 
(a)  Direct access to international securities is important?  Yes
 No
 
(b)  The number of model portfolio choices is:  Too few
 About right
 Too Many
 
(c) Model portfolios should offer beneficial ownership of:  Underlying securities
   Managed Funds and/or ETFs
   Combination of above
 
(d)  The number of managed funds choices is:  Too few
 About right
 Too Many
 
(e)  The number of Exchange Traded Products (ETPs) are:  Too few
 About right
 Too Many
 
 
18. Would you like Managed Accounts to be able to accommodate real assets such as physical property or collectibles?  Yes
 No
 
 
19.  What is your preferred billing method associated with Managed Accounts?

Please choose one or more of the options listed.

Service providers' fee, at cost
 Pass on cost + margin
 FUM composite (advice + managed account fee)
 Fixed fee
 Billing method negotiated client by client
 Other, please specify
 
 
20. What types of investment solutions do your clients access on Managed Accounts?

Please tick all that apply.

 Direct Australian equities
 Direct overseas equities
 Bonds
 Exchange Traded Bonds (XTBs)
 Term deposits
 Model portfolios
 Managed Funds
 ETPs including ETFs
 Listed Investment Companies (LICs)
 Other
 
 
21.  What do you consider to be the appropriate investment entry level for clients to begin investing through various Managed Accounts investment solutions?
  $0-20k $20-50k $50-75k $75-100k Over $100k
ETPs
Model portfolios
Discrete portfolios
 
 
22.  Which brands do you consider to be the leading providers of Managed Account services?

Please choose one or more of the options listed.

 ANZ  Mercer
 AMP  NAB/MLC
 BTFG/Panorama  Netwealth
 CFS  OneVue
 Evergreen Consultants  Philo Capital
 Fiducian  Praemium
 Hub24  Resonant
 JB Were  State Street Global Advisors
 Leveraged  XPlore Wealth
 Macquarie  Zenith
 Mason Stevens  Other
 
About you and your Practice
   
23.  Which research house(s) do you use for rated products?

Please tick all that apply.

 Lonsec
 Mercer
 Morningstar
 Three Sixty
 Zenith
 Other
 
 
24.  Which SMSF external administration solution provider(s) do you use for your Practice?

Please tick all that apply.

 AMP SMSF Solutions
 Cavendish
 Class Super
 Colonial First State
 Dixons Advisory
 eSuperFund
 Heffron
 NAB/MLC
 MultiPort
 SuperConcepts
 SuperGuardian
 SuperIQ
 Other, Please specify
 
 
25.  If you wish to receive a complimentary ticket to the 2021 Financial Standard Managed Accounts Forum and to receive a copy of the survey report, to be released at the Forum, please nominate your details so we can get in contact with you.
 
Email Address:
First Name:     
Last Name:       
 
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