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Showing 1 - 10 of 43 results for "plain English"

Advice complaints decelerate: AFCA

KARREN VERGARA  |  WEDNESDAY, 8 MAR 2023
... that clients fully understand Statements of Advice (SOA), and to provide them with clarity in documentation in "plain English ensuring consumers understand the type of advice it's provided". Singh raised an interesting point with respect to the proposed ...

Lending curbs to impact housing market

ELIZABETH MCARTHUR  |  THURSDAY, 30 SEP 2021
... lending at debt-to-income levels of above six times, which has been increasing since the third quarter of 2020. In plain English, borrowers might not be able to borrow as much next year, and those with single incomes will likely be the most impacted." ...

Updated life code released

ELIZABETH MCARTHUR  |  WEDNESDAY, 18 AUG 2021
... improved," FSC chief executive Sally Loane said. "We have had the code independently re-structured and re-written by plain English experts to ensure that the Code is as easy to read and as easy to navigate for everyday Australians as possible." She added ...

Economic recap: Week to August 6

BENJAMIN ONG  |  MONDAY, 9 AUG 2021
... benefiting from significant additional policy support and the vaccination program will also assist with the recovery." In plain English, the Delta variant's disruption to Australia's economic recovery is just a temporary inconvenience - a contraction ...

How advisers can capture young risk clients

KARREN VERGARA  |  WEDNESDAY, 14 APR 2021
... The research also suggested that advisers talk to Millennials in clear terms and product descriptions written in plain English that cuts straight to the point. Advisers must therefore ditch industry jargon where possible. Integrity Life managing director ...

Complaints abound during COVID-19: AFCA

ELIZA BAVIN  |  THURSDAY, 28 MAY 2020
... encourage financial firms to minimise COVID-19 related disputes by communicating with consumers early, speaking in plain English, proactively setting customer expectations around delays, reviewing internal dispute resolution processes and regularly engaging ...

FSC to enact binding standard on genetic testing

ELIZABETH MCARTHUR  |  TUESDAY, 19 MAR 2019
... the FSC, Nick Kirwan, said: "There was overwhelming feedback suggesting ASIC approval and a rewrite of the code in plain English." "These are not overnight jobs and to give each suggestion the consideration it deserves, more work is required as part ...

Retirement income covenant consultation continues

KARREN VERGARA  |  TUESDAY, 11 DEC 2018
... and access to the underlying capital or lump sum withdrawals would also be disclosed. The fact sheet is written in plain English, eliminates dense text and includes graphics. "The fact sheet would be designed to be used as one source of information. ...

ABA makes new code compulsory

KANIKA SOOD  |  MONDAY, 26 MAR 2018
... of Banking Practice (2014). The revamped version, lodged with the ASIC in December, asks retail banks to: provide plain English contracts for customers, stop unsolicited offers to raise credit card limits, give customers the ability to end credit cards ...

Industry super fund adapts new life insurance model

DARREN SNYDER  |  FRIDAY, 1 DEC 2017
... adjust cover according to age. REST said the move simplified its insurance product design while also introducing plain English definitions to "help increase member awareness and understanding of the value of insurance as part of superannuation." The ...
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