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Showing 1 - 6 of 6 results for "Sharon Cook"

NAB fined $18.5m over misleading fee disclosure

JAMIE WILLIAMSON  |  THURSDAY, 26 AUG 2021
... did admit to several of the breaches. Responding to the outcome, NAB group executive, legal and commercial services Sharon Cook apologised to customers that were impacted. "To address this issue, NAB stopped charging ongoing service fees to customers ...

NAB fined over fees for no service

ANNABELLE DICKSON  |  MONDAY, 14 SEP 2020
... million, noting that MLC's contraventions were more severe. NAB group executive, legal and commercial services Sharon Cook, said: "With this legal matter resolved and important lessons learned, we are now moving forward and are focused on serving ...

NAB launches team for vulnerable customers

KRISTI CHENG  |  TUESDAY, 17 SEP 2019
... provides support well beyond that of traditional financial hardship assistance," said chief legal and commercial counsel Sharon Cook. She said the bank assisted 1.4 million customers every year that experienced financial difficulty due to injury, illness ...

MLC, NULIS in court over $100m in illegitimate fees

JAMIE WILLIAMSON  |  THURSDAY, 6 SEP 2018
... duties and the Superannuation Industry (Supervision) Act 1993. In response, NAB chief legal and commercial counsel Sharon Cook said NAB is still assessing the details of the case. "We will consider carefully the allegations that have been made," Cook ...

NAB launches customer chatbot app

KARREN VERGARA  |  FRIDAY, 6 OCT 2017
... small business customers with total business lending of less than $3 million. NAB chief legal and commercial counsel Sharon Cook said: "The importance of a simple and fair contract cannot be underestimated. We've been simplifying across all areas of ...

NAB hires former NSW premier

KARREN VERGARA  |  TUESDAY, 28 FEB 2017
... customers and the community." NAB also announced two further appointments: King & Wood Mallesons' former managing partner Sharon Cook will take the new role of chief legal and commercial counsel; while Patrick Wright will be chief technology and operations ...
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