Newspaper icon
The latest issue of Financial Standard now available as an e-newspaper
READ NOW

Search Results

Showing 1 - 10 of 17 results for "Chatbot"

Investors trust ChatGPT for advice

KARREN VERGARA  |  MONDAY, 26 JUN 2023
... and research agency The Nursery Research and Planning, found that 42% of younger investors aged 18-34 have used the AI chatbot for advice. The survey also revealed that about half (54%) of UK investors aged 65 and over believe that ChatGPT could be the ...

Westpac plans aggressive platforms play

JAMIE WILLIAMSON  |  WEDNESDAY, 21 JUN 2023
... this included the BT Panorama Online Service Request Tracker, major upgrades to its app, and the introduction of the Blue chatbot. Rady says a major pillar of the plan to "aggressively compete" is further technological advancement, including exploring ...

BT upgrades platform functionality

KARREN VERGARA  |  WEDNESDAY, 31 MAY 2023
... now generate Centrelink schedules online, instead of calling a BT customer relations consultant," she said. "BT's chatbot Blue can virtually assist advisers and investors with a step-by-step guided journey on generating a new Centrelink schedule ...

BT Panorama introduces robotic admin feature

CHLOE WALKER  |  TUESDAY, 13 SEP 2022
... information online, to save time, and we're continuously looking at how we can support them," Mather said. Meanwhile, BT's chatbot Blue, which earlier this year was made available on the BT Panorama mobile app, is also helping advisers save tie in finding ...

Technology coming for advice jobs

ELIZABETH MCARTHUR  |  WEDNESDAY, 25 SEP 2019
Rice Warner says technology is likely to forever alter how people expect to receive and pay for retirement advice. New insights from the research house suggest robo-advice is not the only channel through which the advice industry will be changed by ...

Raiz expands offshore

KARREN VERGARA  |  TUESDAY, 18 DEC 2018
... it launched superannuation product, Raiz Invest Super, which had about $23.5 million of funds at the end of September. Chatbot Ashlee was also recently launched to help resolve simple customer queries. About than 175,000 Australians use the micro-investing ...

Industry funds lead website experience

KANIKA SOOD  |  FRIDAY, 23 NOV 2018
Industry superannuation funds are providing members a better website experience than retail funds but retail wins when it comes to retirement calculators, the latest digital engagement study finds. IQ Group's fifth annual study on digital engagement ...

Chatbots will move from consumer finance to corporate: BAML

KANIKA SOOD  |  TUESDAY, 23 OCT 2018
Bank of America Merrill Lynch believes chatbot technologies could have applications in the wholesale and corporate side of banking as customers demand better ways to interact. Speaking at a SIBOS session in Sydney, Bank of America Merrill Lynch treasury ...

Global regulation hub launched for asset managers

JAMIE WILLIAMSON  |  WEDNESDAY, 27 JUN 2018
... content is drafted from scratch with a defined scope so as to qualify as structured data, allowing the implementation of a chatbot. Clients initially ask questions of the chatbot before transitioning to a lawyer from the dedicated Global Knowledge Hub ...

AustralianSuper boosts digital capabilities for engagement

JAMIE WILLIAMSON  |  TUESDAY, 10 APR 2018
Australia's biggest industry superannuation fund is seeing greater member engagement by way of its recently launched chatbot and new in-app messaging capability. Having launched in December 2017, AustralianSuper's partnership with digital messaging ...
PAGE:
1
PREVIOUS
NEXT